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Target the right customers

Identifying these customers and deciding what to do about them is key to making sure that you are spending your time and effort in the right way to increase sales, keep loyal customers, and target the right new customers.

Here's how to use it:

  1. Populate your customers' names into the Customer column.

  2. Using the two default columns provided, identify each customer as either high or low spend or maintenance.

  3. When you populate each of these columns, the "Evaluation" column will automatically return a green, yellow, orange, or red colour assignment!

    You can also customize this spreadsheet to your business needs.


 

About Local Line

Used by all types of local food suppliers, Local Line's platform helps you accept online orders, communicate with customers, and organize order fulfillment.

Learn more about Local Line.